Ask us anything
Please check out the listed options below to see if your enquiry can be handled directly by one of our dedicated departments. If not, then please use the form to contact us, and we will get back to you as soon as possible.
Webmail & DNS Requests
For all webmail queries such as IOL, Ocean, Esatclear or DNS records, please call 1800 924 925 (option 5)
For all technical related queries please contact our support team 1800 924 925 (option 5)
For all cancellation requests, please submit them to firstname.lastname@example.org
Corporate Customer Care Helpdesk
To contact our Corporate Customer Care Helpdesk, please call 1800 924 925
Click Before you Dig
Free online system for Republic of Ireland only. Please help us protect our network and become a user of our Klicon system. Send an email to:email@example.com. We will send you back the confirmation and further details how to log in and use the Klicon system. Existing user: Prior to any ground works raise the request using the Klicon system at www.ctw4.nl. Log in using your username and password. Please enter BTIRELAND into environment field.